When Barclaycard announced they would be closing certain non uk holder accounts last September/October which started the rumours and in some cases fact that various UK banks would do the same l decided to look into opening an account with the only uk bank that advertised they would open accounts with non residents this being HSBC the worlds bank as they like to see themselves.
Thankfully my current bank has not closed my facilities (yet?) And I hope that situation continues but just in case I decided to open an account with HSBC as it could all be done on line and the process was simple.
I started the application in October last year and it has taken almost 6 months of letters, phonecalls and complaints as the goal posts took up a new position at each twist and turn.
Yesterday I recieved yet another email from my complaints case manager advising that they had learnt much from the situation and although a monetary reward does not replace good service they were pleased to announce that an account has now been opened in my wife and myself name and in it is £300 to say sorry for the stress caused.
We now await documents arriving in the post and we are told by their welcome blurb that they are so confident that we will receive it within 7 days that if not we can claim £10!!!
I really dont have the enthusiasm to bother anymore even if it doesn’t arrive in time.