Returning a 2nd hand car within 30 days

Or just the garage didn’t put enough AdBlue in after the work. If any of the above I’d guess the garage will sort it no problem. Going from a low AdBlue level to trying to return the car is quite leap. Post purchase paranoia - to coin a phrase . I know how it feels :roll_eyes:

Ok , are you sure John? the garage is not being very helpful really, when i searched about these issues, some mentioned that overfilling ADBlue can cause the very thing I’m trying to fix. So in my mind that would give the garage a ‘get out’ clause. If you are sure about this I’d happily add some more liquid to save me all that hassle. But If you’ve had ADBlue issues before, did the adblue/engine management light go orange or red, or flash orange.? they all mean different things. cheers for taking the time to consider my problem :smiley:

Thanks David. Unfortunately newer ADBlue cars have the countdown to doom. The ECU gave me 1100km before it won’t start again. It’ll be 900km soon, The garage is 150km away, I need to use the car most days as i live out in the sticks. Nothing happens fast down here in the Pyrenees. That 1100km really doesn’t give me much wriggle room

Thanks Billy. Apparently the van had a new AdBlue reservoir put in with the free service and a full top up of adblue and anti-crystallising additive on 600km ago when i bought it. If the level is too low, surely the system has a leak or a faulty sensor. I’m not sure if the sensor resides in the actual reservoir or not and I’m not even sure if they replaced the whole system or not. The garage have not fully answered those questions when i posed them yesterday. I need to google things. My main concern isn’t really the adblue, it’s the countdown of doom. i have now around 900km till the car is a lemon

Dare I ask if this car is the right one for you? I don’t really understand, but if you are living in the wilds and having to worry about something you call the “countdown of doom” then maybe you need to think again about what type of car you need? Just a thought.

well, before you start accusing me of panicking, I am keen to find out my rights incase it’s a lemon. Amongst other things I’m trying to determine what rights i have to return the car within 30 day, 3 months and 6 months. I might add that the car cost me 25 grand and I am pretty dissapointed that it couldn’t manage 600km before ‘breaking down’ as it were. it’s a 2019 and 40000km on the clock and has already had a new adblue reservoir system installed. I am correct to worry because what if the next adblue fails after 7 months and i’m out of warranty. i have read of these cases?

I live in the wilds, i am an electrician. there aren’t many small 4x4 vans around. i need to get up tight muddy tracks to my customers. If i bought an old 4x4 it wouldn’t have adblue issues, but it would most likely be hammered. living in the sticks I need a reliable vehicle, and i thus spent €25000 on an almost new car. I got by before with a non 4x4, i couldn’t get everywhere, i got stuck even in muddy gardens, then the axle broke. I was off the road for 2 weeks waiting for a mechanic to fix it. I thought i’d made the perfect purchase to be honest. I just shared my problem with my Portuguese neighbour and he said his 4x4 has an EGR problem (€1000) and so does his van (€1000) both are older than my van/car but no more than 10 years old. even petrol cars have issues these days from the anti pollution systems

Take it to a Peugeot garage either the place you bought it from or another nearer one. I watched a YouTube video reasonably recently where a U.K. motor-caravanning couple had exactly the same symptoms with their van when travelling through France. They over dramatised it and eventually arrived at a Peugeot dealer just before they reached the mileage limit given. They went through all the possible outcomes; stuck in France; a huge repair bill; a huge delay… then ended the episode. Five minutes into the next episode it was all fixed. The drama came to nothing, it was a well known problem, easily fixed at an amazingly low cost. I just wish I could remember the name of their YouTube channel.

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Just fill the bloody thing up.

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Hi David - thank you. It could well be an easy fix. I booked it into my local Peugeot dealership (25kms away) on the first available opportunity but was told by the garage (not Peugeot) who sold the car that the warranty was only valid at their premises. He changed the warranty from all of france any Peugeot dealership to just his garage without my realising. I cannot find out if this is legal or not. He told me that i was welcome to go to Peugeot direct but it would be at my cost. I paid €25k 3 weeks ago for this vehicle. It’s warrantied and thus i should not have to pay a penny. I really hope it’s not a big issue, but i’m now pretty nervous about it. I did ask when buying if the old owner (now dead) had any ADBlue problems, he sais a small one (like many) but it was rectified easily. They also put a new free ADBlue reservoir in when i got my complementary service which surprised me. It does seem odd that the car would have more adblue issues despite the prvious fixes and only 600km since the last major repair on it. The garage are sorting me a courtesy car hopefully on thursday but i’ll try adding more liquid tomorrow to see if it stops the countdown and flashing adblue warning light

Hi dustyjon - I would hope that, somewhere in the paperwork you received from the dealer, there will be details of the warranty? Given that it was a €25k purchase, I would expect the paperwork to be pretty comprehensive. If the dealer is correct and the warranty is only ‘good’ at his premises, then at least you can take some solace from the fact that he is willing /keen to carry out the work without quibble. On the subject of price, I’ve just quickly googled Peugeot France and they are showing a brand new Peugeot Partner for €26,280 TTC for the standard model . Is €25k for a 5-year-old Partner good value for money? Perhaps it’s a bells-and-whistles model . . . .

For goodness sakes, we haven’t even established there’s a problem yet and we’ve gone all Perry Mason :roll_eyes:

Seconded.

Peugeot Partner. New about 10 years ago (I think, or guess).

Peugeot Partner started using Adblue in 2015 when the Euro 6 engine was introduced. Mine is a 2013 and doesn’t have it. Also, only used in diesel variants.

Yes, that’s your standard Peugeot Partner. Mine has an extra €10k of aftermarket 4x4 kit on including diff lock. You don’t get them in the uk unless imported (I think). The Dangel kit is put on to a new van/car straight out of the factory, they won’t retrofit used models. Check them out Choose your activity | DANGEL 4x4 | Experts en sytèmes 4 roues motrices - my can would have been somewhere between €35k and €40k

I’ve checked through the paperwork and I can only find the small print on the back of the invoices. Maybe this is an oversight? Do you know if i can force them to give me a detailed warranty. I’m not sure where you live, but in the deep south things are often a bit too relaxed.

I had to find out first if there would be issues from overfilling. i read somewhere on the internet that crystallisation can happed by doing this. I needed to confirm with the garage that I could do this without jeopardising my warranty. That would be a faux pass. They do specify that they completely refilled the system for sales day. When I eventually got the guy via text yesterday, he said he isn’t an actual mechanic (boss) and thus couldn’t be certain enough was put in and he said try to top up. i don’t like to be gung-ho with valuable items!

In view of what @billybutcher said and now you, also as I don’t have an adblue filler as pictured above, I am relieved to think that maybe I don’t have it. Not sure about the age, I bought it for €9,000 8 years ago but I’ll check with the CG when I go out later.

However, on the question of warranty, I bought my much earlier Berlingo from the main dealer in Perigueux. As it approached CT time I received an offer from Citroen to have it checked for free at a dealership and then put through the test, which of course I would have to pay for.

So, as the dealer was opposite the CT place I thought it was a very good idea so booked it in. I later realised that yes, the check was free but the catch was that they would repair any little thing they found at a cost. I foolishly thought they would attempt the CT to find out what if anything was needed to be done, but they didn’t go near the place, just went ahead picking out minor faults. They rang me up and said they needed about €300 to repair the suspension and I said no problem it is under warranty. When I went there they demanded €300 and I refused to pay and showed them the warranty. Their answer was ‘oh, we don’t use that warranty company’ and a rather brisk arguement ensued. Finally they rang the main dealer who immediately said ‘charge him nothing and send the bill to us’. Job done, but it does demonstrate that what you think of as a universal warranty may not be what it seems.

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unfortunately everyone has some kind of emmissions filtering system since about 2015, good for the environmnent but not for the consumer. Aparently ADBlue is an add on, not intergral to the system and if one little thing goes wrong inside, ie pump jet blocked, they generally have to replace the whole system at a cost of €1k to €2k. An example of their awful forethought on this is, someone has now devized some kind of additive you add to the adblue (10% ratio) to stop the liquid crystallising. The adblue likes a certain temperature range, i think 7c to 25c (don’t take my word on this) and outside of that range the adblue is affected and the system can fail. I live 700m up in the Pyrenees where it can get really cold (not so much these days thanks to global warming!) in the winter and hits 40c every recent summer,