We have just ended our Orange internet contract (after 10 plus years as a customer) in favour of a contract for a 4G router with Bouygues Review Home Internet - 4G Box from Bouygues Telecom and it will cost us 50€ (with an expected 49€ to be refunded against the equipment) so I know how you feel about it.
However, our new deal with Bouygues is cancel at any time without penalty so they are somewhat more up-to-date with current principles of trading with the public.
Added to that is up to 100€ remboursement-frais-resiliation which makes it a good deal. Further add to that a discount for the 1st year and this makes it a really good deal.
Orange seemed totally uninterested in our decision to end the contract. Problem is that they are now so big they suffer greatly from large company inertia and their employees couldn’t care a flying fuck whether you live or die!
I feel this is a good decision on our part. We will loose the ‘free’ calls to Europe on the VoIP line (there is no Bouygues equivalent) but hey, we have 2 good mobile contacts (also with Bouygues) so - face, bothered? We would probably have lost ‘free’ calls to UK anyway after Breshit…
It’s a shame in one respect. We had good service from Orange but when push came to shove, Orange’s intransigence at our proposed cancellation of the contract and their inability to match what we were being offered meant that the change was a no brainer.