This is worse than the DPD fiasco, or the Chevy clusterfuck
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Honestly, in my experience, AirCanada would likely sell its own mother’s soul than fess up to something it did wrong.
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I’ve had similar frustrations with Air Canada. They seem to avoid admitting mistakes, which can be really aggravating. For a more reliable rewards experience, consider checking out airmiles.ca. They often have better customer support and could offer a more transparent process for handling issues.
OTOH, they’re probably the only airline that offers in-flight Mott’s Clamato Marys and for me at least, that’s a major plus - possibly the best alcoholic drink to consume at 10kms above anywhere.
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I’ll remember that,
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