Where has La Poste hidden my stamps?

Silly question, but also very irritating!

I have just ordered some stamps online from La Poste. I have done this before with no problem, but it was a long time ago, so can’t remember what happened but I’ve never had a problem before.

This time when I pressed “telecharger mes timbres” it all happened really fast with no indication where the stamps were “telecharger” to. I’ve looked in downloads, documents, pictures and desktop and I cannot find them!

There is no doubt that the telecharger has happened - confirmed on their site.

I’ve tried doing a search on La Poste, timbres and the reference number on the confirmation email - no joy.

Anyone any thoughts / suggestions please.

Have you looked in your account under “mes commandes”?

Normally, you have to click on the link in “mes commandes” for the button to download them to appear and sometimes there’s a delay between the acceptance of the order and the ability to download.

Also, you can download more than once and get to them via the downloading icon top right of your browser.

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Yes and they show this:

And I’m getting the message “already downloaded” when I try again.

They’re not attached to the email are they?

Thanks Angela, you’re right! I’ve now had a message “reussi” and the download link and I’ve opened them up successfully.

Thank you @AngelaR and @JaneJones

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Thanks Billy, but no. It was Angela who got it right - just a delay. Shame, too late for today’s post!!!

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Just don’t try buying stamps on a Sunday - it seems to be when they do their site maintenance :roll_eyes:

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I went to the post office chez moi this morning and was seduced into buying stamps because look!

Aren’t they sweet (boom ka tish).

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I bought stamps this morning and nobody offered me anything like that. I just got a strip of the normal green ones. :confused:

From you local Post Office ? Ours has both sorts of stamps and asks if we want Christmassy ones… :+1:
but everywhere will “do it’s own thing…”

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Yes, from my local Post Office. :confused:

They prob have them behind the counter in a display box at 90° to the counter behind the scales so you can’t see it well. ( Voice of experience)

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Aren’t they saved as a PDF file with today’s date or a datetime string in them ?

On the subject of stamps, I still have a good collection of various international stamps, and the old red priority ones, but they no longer sell the 1c, 5c and 10c stamps that made it easy to compliment the value (especially as the prices change every year). Sure you can go into the post office and ask them to compliment the cost for you, but it’s a pain if you’re doing it on a regular basis and have to visit a post office and queue each time.

If you buy timbre verte or prioritaire, they are valid even if the price increases

For a basic letter yes, but if sending something slightly different or bulkier, then I can’t use a combination of stamps to get the right price without using the 1c, 5c or 10cent stamps which no longer exist unfortunately.

You might find they are no longer valid. I exchanged all mine at beginning of the year.

les anciens timbres sans code-barres ne seront plus valables après le 31 juillet 2023. Vous devez donc les échanger contre de nouveaux timbres avec code-barres avant la date limite.

Mine are the Marianne stamps, and they’re still working just fine, but the red ones have lost value.

I’ve just noticed they’ve reintroduced the 5cent bistre marianne stamp! That’s handy.